PLEASE DO NOT ORDER THE INTERNATIONAL VERSION( HAS A CA,UK OR EU AT THE END)- WE WILL HAVE TO CANCEL YOUR ORDER
This product ships directly from Loftie in it's original packaging.
We are pretty confident you’re going to love your Loftie, but in case it’s not a match, we make it easy for you to return or exchange. To start a return, email info@nanaka.co and include the reason why you would like to return.
All US based customers have 30 days from delivery to return or exchange any order placed on our website.
All parts, including accessories, must be in like-new condition.
Returns should be sent back in original packaging.
What if I no longer have my original packaging?
If you no longer have the packaging, please include enough protection that the device does not get damaged in transit. If your Loftie arrives damaged or without all accessories and parts, you are eligible for up to a 50% refund.
Are all items eligible for return?
All items are eligible for return except for the Refurbished Clock and Lamp, Mouth Tape, Puzzles, Sleep Masks, Dark Dots, Stick'ems, The Magical Dream Box Books, and Gift Cards.